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THE INN AT RANCHO SANTA FE
APP CONCEPT · JANUARY 2027
Your personal wellness destination

A little more balance.
A lot more you.

Explore personalised care, plan your visit and connect with your concierge. A thoughtful wellness experience, all in one place.

Visual concept. Services and availability subject to approval.

YOUR NEXT STEPFind the right place to begin.
Our team can help you choose a first consultation.

Care, curated around you.

A human touch

Your stay. Your schedule. Your concierge.

Ask about your visit, explore the space or request help with a booking.

Team workspace

A clearer view of the day.

Illustrative demo data. No real customer records, live availability or connected systems.
Visit requests12Illustrative launch-week total
Concierge conversations8Sample open enquiries
Subscribed prospects146Sample permission-based audience
Priority opportunities21From the initial research pipeline
The product vision

One connected experience.
From discovery to return visit.

A guest-facing app with a focused team workspace behind it. Begin with the essentials, then connect the systems that support a more personal experience.

01
Launch foundation

Discover & book

  • Approved services and pricing
  • Consultation and visit requests
  • Concierge enquiry handoff
  • Guest and local visitor pathways
  • Marketing preferences and source tracking
CURRENT VISUAL PROTOTYPE
02
Connected operations

Manage & personalise

  • Scheduling system integration
  • Customer and partner CRM
  • Team inbox and assigned follow-up
  • Deposits, cancellations and reminders
  • Campaign and booking attribution
PROPOSED NEXT BUILD
03
Ongoing relationships

Return & grow

  • Approved packages or memberships
  • Rebooking and visit preferences
  • Hotel concierge collaboration
  • Partner event registration
  • Retention and channel reporting
AFTER LAUNCH VALIDATION

Decisions for Dr. Corey

Which services are available at opening?
Can guests book directly, or request clinical review?
Which scheduling, payments and clinical systems exist?
Who owns concierge replies and booking follow-up?
What are the budget, capacity and opening date?
Data structure

Useful connections. Clear boundaries.

Customers connect to preferences, consent and visit requests. Partners connect to opportunities, events and acquisition sources.

Medical history, lab results and treatment decisions belong in the designated clinical system. This marketing workspace does not display clinical records.

Proposed app structure: Home · Services · Concierge · My visits, plus a separately authorised team workspace.